AI Agents

Voice, sales, service, scheduling and follow-up agents available around the clock.

The Problem

Customer conversations and requests arrive when teams are busy or unavailable, then context gets lost between channels.

What TAG Connects

Voice, email, calendars, CRM, approved knowledge sources and workflow systems.

What TAG Does

Captures intent, retrieves governed context, recommends or performs approved actions, and records what happened.

Business Outcome

Faster, more consistent handling with a clear owner and audit trail. No performance percentage is implied.

Example Workflow

1. A customer inquiry arrives after hours.
2. TAG identifies the intent and gathers only the approved context.
3. The agent captures required details and proposes the next allowed action.
4. A human or governed tool approves or executes the action.
5. The outcome is measured separately from the recommendation.

Capability example only. No client outcome or performance percentage is implied.