Our Services

Every piece of the technology puzzle — evaluated, matched, and managed by expert engineers.

U

UCaaS Consulting

Vendor-Neutral Unified Communications

We evaluate every major UCaaS platform — RingCentral, Zoom Phone, 8x8, Dialpad, Vonage, Webex, and Microsoft Teams — comparing total cost of ownership, implementation timelines, integration capabilities, and feature sets against your specific requirements.

Hands-on evaluation of 200+ providers
Side-by-side TCO comparison
Implementation project management
Ongoing optimization and support
A

AI Contact Center Solutions

40% Tier-1 Automation

Deploy Five9, Genesys, PolyAI, Level AI, Yellow.ai, Amelia, or Talkdesk to automate 40% of Tier-1 support tickets while reducing average hold times by 60% and improving customer satisfaction scores.

Conversational AI and IVR optimization
Omnichannel routing and analytics
Workforce engagement management
Quality assurance automation
C

Cybersecurity & SD-WAN

Zero-Trust Security Architecture

Architect zero-trust security frameworks using Palo Alto Networks, Fortinet, Cato Networks, CrowdStrike, Arctic Wolf, and SentinelOne. For SD-WAN, design cloud-native SASE architectures that consolidate networking and security into unified platforms.

Zero-trust network architecture design
SASE and SSE implementation
24/7 SOC monitoring and incident response
Compliance frameworks (HIPAA, PCI, CMMC)
T

Telecom Expense Management

Recover 20-30% of Annual Spend

AI-powered audits map every active subscription, circuit, and license to identify billing errors, unused services, and contract inefficiencies using Calero, Tangoe, and vCom platforms. Average 23% cost recovery within the first billing cycle.

Full inventory audit and mapping
Invoice validation and dispute management
Contract optimization and renewal negotiation
Usage analytics and waste elimination
C

Cloud & Infrastructure

Multi-Cloud Architecture

Design and deploy multi-cloud architecture with AWS, Google Cloud, Rackspace, Equinix, and 125+ additional providers. TAG optimizes cloud spend, ensures redundancy, and manages migration.

Multi-cloud architecture and migration
Cloud cost optimization (FinOps)
Disaster recovery and business continuity
Hybrid infrastructure management
V

Vendor Consolidation

Reduce 12+ Vendors to a Unified Stack

Most enterprises manage 12+ overlapping vendors with 15 different renewal dates. Our Vendor Consolidation Audit maps every active subscription, aligns contract terms, and consolidates infrastructure using multi-category providers.

Comprehensive vendor inventory
Contract alignment and consolidation
30% average OPEX reduction
Single-point accountability model
E

E-Rate Advisory

Free Form 471 Filing Support

Free E-Rate FY2026 vendor comparison and Form 471 filing support for schools and libraries. TAG AI helps navigate E-Rate complexities, compare eligible vendors, and maximize funding.

Vendor comparison and RFP support
Form 470/471 filing assistance
Funding year planning and strategy
Compliance and audit preparation
A

AI Consulting & Audit

Custom AI Strategy

End-to-end custom AI systems from strategy to deployment. We build, deploy, and manage AI solutions tailored to your business — workflow automation, data analysis, and personalized customer experiences.

AI readiness assessment
Workflow automation design
Custom AI solution development
Corporate AI training and change management

Not Sure Where to Start?

We'll audit your current stack and recommend exactly what you need. No upselling. No bias.

Book a Free Audit